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Participating Frequently
Jun 17, 2025 12:11 PM UTC
Question

Afetr Effects always crashing

Hello. 

 

My after Effects has been crashing continuously for several months now, on not very big projects. I am lost. 

I have piles of ram/memory. Am up to date version wise.  I can't even have chrome/google open, or any other programmes/apps alongside.

 

All my info is below:
Is it my graphics card? plugins? memory?

Memory:

 

Graphics: 

 

 

Storage: I use D drive which is SSD

 

plugins/extensions:

 

Many thanks in advance....

 

12 replies

nishu_kush
Legend
Jun 17, 2025 4:13 PM UTC

Sorry to hear about the crash, Caroline.

 

Is there a specific action/command that triggers the crash, or does it happen randomly? Are there any crash reports or error messages? Try running After Effects in Safe Mode with third-party plug-ins disabled.

Let me know the outcome.


Thanks,
Nishu

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Participating Frequently
Jun 18, 2025 1:59 PM UTC
Hi Nishu,

It happens randomly. And the messages are always different. I have started
a folder collecting them. Here are a few:
Thank you in advance!
Caroline

[image: Screenshot 2025-06-17 141243.png]
[image: Screenshot 2025-06-18 145107.png]
[image: Screenshot 2025-06-18 145151.png]
[image: Screenshot 2025-06-18 145228.png][image: Screenshot 2025-06-18
145245.png]
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nishu_kush
Legend
Jun 18, 2025 4:10 PM UTC

Hi Caroline, thanks for getting back.

 

Unfortunately, I don't see the actual screenshots, just their names. Would you mind sharing them again? If you'd like, you can upload them to the cloud (Google Drive, Dropbox, etc) and share the link here.


Thanks,
Nishu

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