AFTER EFFECT BUG

Forum|Forum|4 years ago
November 4, 2021
1 reply
274 views

Someone can help me ?

I can't run my files ...

This message appear each time

Thanks

This topic has been closed for replies.

nishu_kush

Legend

Hi Clement5C80,

Sorry for the crash. Please share the following details so that we can troubleshoot the properly:

What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137
What are your system specifications (CPU, GPU, RAM, OS)?
When does it crash. Is there anything specific that triggers it?

Let us know, we're here to help.

Thanks,

Nishu

C

Clement5C80Author

Participant

Hi !
I'm using the v.18.4.1 version

I'm working on OS BigSur with RAM 32B

I can open files but 3 of them don't open ...
When the file crash, that make me a copy of file and AE shutdown

OussK

Community Expert

something wrong with your project, I face this issue a lot and it happen because of a corrupted font, if you can disable your font and open the project, maybe this can help

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