after effect (CC 2018) won't start on win7...

Question

hi community,like the title say after effect won't launch, just won't ....I double click on the AE shortcut, the cursor seem busy for a while then ...nothing ... nothing launch... no error message... not even the logo ... I launch photoshop, illustrator, premiere pro, lightroom etc ... other software work fine, only after effect troll me ...also there are no afterFX.exe process in the task manager when I try to start AEI tried restart windows 7, desinstall/reinstall after, launching directly from the program files in adiministrator, praying god, exorcism... nothing work... I search for a moment on google, creative cow and other forum to find a solution but no answer ...my windows and after effect is up to date, drivers freshly install, no plugin or script are installanybody here have a solution ?

Anonymous · Answer

2018 did not start for me either, solution...

It seems to be a driver issue with nVidia Quadro M1000M. (Dell Precision 5510)

Running the nVidia Control Panel, (right click desktop) Manage 3D Settings, Program Settings, (After Effects) I needed to

switch it back to my "Integrated Processor". The problem with this however is it takes a

performance hit and my Previews (audio/video) never play back in real time... which makes it impossible

to edit my Timeline. I installed the latest Quadro drivers but still no fix. I will continue using

2017 until this issue is resolved.

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