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Participant
March 3, 2022
Question

After Effect crashes after installing 3ds Max states set plug-in

  • March 3, 2022
  • 1 reply
  • 318 views

So I discovered why the plugin only works on the first run of After Effects. I originally installed the plugins right after I upgraded AE thru Creative Cloud. When I started up AE, it imported settings from the previous version and ran as expected. I verified the plugin worked and it did. A few days later when I went running AE, it would crash. It turns out that if you delete the AE preferences in your %USERPROFILE%\AppData\Roaming folder, it will again startup and work until you restart AE. So the issue seems to lie in that somewhere.

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1 reply

Justin Taylor-Hyper Brew
Community Expert
Community Expert
March 3, 2022

What is the plugin that's causing the issues?

Participant
March 3, 2022
Justin Taylor-Hyper Brew
Community Expert
Community Expert
March 3, 2022

Says it's only compatible up to AE 2014, maybe that's why. I'd reach out to the Autodesk team since it's their plugin that's causing the issue.