After Effect footage files empty

Forum|Forum|3 years ago
August 22, 2022
2 replies
197 views

After collecting all my files my assets are completely empty... the png's & jps are showing as empty i can't open up any of the assets. Urgently need to send this over to a clien:(((

Import and export

This topic has been closed for replies.

nishu_kush

Legend

Hi Belinda5C57,

After Effects 22.6 has been released with a fix. It’s a phased rollout so you might see the update by the end of this week. Try updating your After Effects once the update is available and see if it works any better.

Let us know.

Thanks,

Nishu

Ishan Y

Inspiring

Hey Belinda5C57,

Sorry about the poor experience. Could you let us know which version of After Effects you are currently using? Also, please share your system specifications (OS, OS version, CPU, GPU, RAM). Do you see this issue while collecting files for specific or all projects?

Thanks,

Ishan

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded