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M
Marwan Al-Yahyaei
Participant
September 17, 2024
Question

After effect lugging / crashing after creating a shape/ video attached

  • September 17, 2024
  • 1 reply
  • 119 views

After effect lugging / crashing after creating a shape/ video attached

 

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1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
September 17, 2024

Thanks for sharing the video. I don't see After Effects crashing. However, I do see an issue with the preview. Try clearing the media cache (Edit > Purge > All Memory & Disk Cache). If that doesn't help, try running After Effects in Safe Mode: https://adobe.ly/3XNquZR

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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