After effect update

Forum|Forum|1 year ago
August 29, 2024
1 reply
241 views

Hello,

Since today's after effects update, when I'm in my project in advanced 3D, it crashes my computer.
All I have to do is open the project and after 10-15 minutes, my PC crashes. I tested on other compositions that don't use advanced 3D mode and I have no problem

Sorry my English is not good

Thanks

App installs and updates

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

B

Benjamin36436971bmsuAuthor

Participant

ok thanks

nishu_kush

Legend

Sorry to hear about the crash. What are your system specifications (CPU, GPU, RAM, OS version)? Do you see any error messages or crash reports? Can you create a fresh project and see if you are still getting the issue?

Looking forward to your response.

Thanks,
Nishu

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