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Participant
February 9, 2018
Question

After Effects 15.0.1 Missed cudart64_75.dll

  • February 9, 2018
  • 2 replies
  • 457 views

Windows 7 machine with NVDA P6000. I did a recent Windows Nvidia driver update along with updating AE to 15.0.1. When I launch it says it is missing this file. I uninstalled and reinstalled with no luck. Then downgraded back to 15.0 and now that version has the same error.

What can I try next?

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Legend
    February 14, 2018

    Hi dfsdfsdfsdfsdfsdfsdfsd,

    Still struggling with this? Do let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    February 15, 2018

    Weird- I responded to this last night on my phone but it didn't post. And have no idea where "dfsdfsdfsdfsdfsdfsdfsd" is coming from, my name is correct in my profile.

    That said, I was running 386.01 NVIDIA driver with AE 15.0, running fine. Windows update suggested "NVIDIA Display 22.21.13.8569" update, and since the P6000 is a relatively new card I figured I should give it a shot. I also updated AE to 15.0.1 and I get the cudaRT error. I have since downgraded back to NVIDIA 386.01 using their installer and doing a clean install. Error still persists.

    In C/NVIDIA/DisplayDriver I have 377.35, 385.41, and 386.01 folders listed.

    So, is this a AE bug/bad install, a windows update issue, or an NVIDIA thing?

    Szalam
    Community Expert
    Community Expert
    February 9, 2018

    You could try installing the older NVIDIA driver.