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licencias ccd88676442
Participant
March 25, 2022
Question

After Effects 15.1.2 no abre en macos monterey

  • March 25, 2022
  • 2 replies
  • 310 views

Hola,

cada vez que abro la aplicación se cierra inesperadamente. Alguna ayuda?

 

Gracias!

 

[Question moved to the correct forum]

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2 replies

nishu_kush
nishu_kush
Legend
March 30, 2022

Hi licencias ccd88676442,

 

Welcome to the community and sorry for your issue.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS version) and a screenshot of the error? To start, try resetting the preferences of After Effects.

The version of After Effects you're using is old. Is there a reason why you're not updating it? I'd suggest updating it to the latest.

Let us know.

 

Thanks,

Nishu

Joost van der Hoeven
Community Expert
Joost van der HoevenCommunity Expert
Community Expert
March 30, 2022

Tradionally Ae is supported buy the current OS it came on, the OS before it and the one after it. Version 15.2 is form 2018. That would be Mojave... after that came Catalina, Big Sur, and now Monterey. Guess you'll need to get a newer version of Ae.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
March 30, 2022

Try the forum for After Effects.

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