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A
Ajed
Inspiring
November 6, 2016
Question

After Effects 2017 - Effects Lag when adjusting values

  • November 6, 2016
  • 7 replies
  • 4368 views

After upgrading from 2015.3 to 2017 I noticed a consistent and annoying behavior.  When adjusting values for different effects, there is a noticeable "lag" from .5 sec to as long as 10 seconds at times where the mouse freezes, the processor spikes (not maxes but something is happening) and then it reverts to normal.  Previews all run fairly fluid and it only seems to be a problem when adjusting effects values.  This happens on third party or included plugins (levels) for example.

I noticed the worst scenario was when I had VMWare 12.5.1 installed on the system, it would cause a solid 10 sec gap between adjustments, reverting back to a time when it wasn't installed, I still get the lag, but it's more tolerable at less than a second.  It's enough to interrupt my workflow though.  Also, when I open a project and make the first adjustment, the lag is almost imperceptible, but all adjustments afterwards the lag is present.  Strange.

Also, when closing AE, I notice the mouse is very laggy when moving around the screen as if something is really bogging it down in the background, then once AE completely exists, everything is fine.  This is the only software that causes this issue and 2015.3 doesn't have it either.

SYSTEM:

W7x64, 6800k OC 3.8, 64GB 2400 RAM (Quad channel), 950 Pro m.2 nvme, GTX 1070 (enabled), 950 Pro OS, 850 Pro Scratch Disk, Asrock Taichi MB

Rapid store on disk cache SSD Drive, Intel Turbo boost 3.0 enabled, Pagefile 16GB.

EFFECTS:

Effects used are Red Giant suites (all updated for 2017)

Sapphire

Plexus 3

I'm just asking if anyone else notices this behavior so I can help narrow down the cause or if it's another Adobe bug.

This topic has been closed for replies.

7 replies

J
Jo_si_ah
Participating Frequently
April 24, 2018

Here is a solution I posted recently.

Effects Lag when adjusting values - SOLUTION!

Note that things like the histogram only look at the size of the adjustment layer and disregard the scaling, which is kind of lame, but at least it works.

T
tommyh69406657
Participating Frequently
February 16, 2018

In my case there were constant lags after applying Colorista IV effect. I found that there are some incompatibility issues with Sapphire 10 plugins. I deleted Sapphire 10 and Colorista IV became working great with AE CC 2018 win 7 x64.

    A
    AjedAuthor
    Inspiring
    March 21, 2018

    I do use sapphire effects and since after all this time colorista 4 is still bad, I'm guessing it'll never be fixed.  Still using v3.

    K
    kwamc49340239
    Participant
    September 14, 2017

    Yes I have same problem, very annoying ! Very bad sticky lag, I can't draw a mask. Mocha plugin is even worse, everything is graphically slow.

    3
    3D2Dfrente
    Participant
    July 28, 2017

    Totally the same problem here. Not just in one computer. In all computers I installed Colorista I get the same weird problem. Once you start to move parameters in Colorista...AE will get the lag. Also the same you said: "when closing AE is very laggy when moving around the screen as if something is really bogging it down in the background, then once AE completely exists, everything is fine" . So far no luck in solving this....

    K
    KuishinFC
    Participant
    August 11, 2017

    With this new version, i'm experiencing the same exact problem.

    I can't work and i do lot's of work in AE.

    When moving around the screen it's really laggy and sometimes impossible to even work with it. I do alot of mask and i can't even do a proper one or even animate them.

    It's sad that this is happening

    Hopefully they fix it quickly!

    3
    3D2Dfrente
    Participant
    August 12, 2017

    Yes!

    We waiting for a fix.

    According to Red Giant: 

    "It looks like the slow down you're seeing when using Colorista may be part of an issue our developers are tackling between the panel and GTX cards specifically. Unfortunately this will take time to dig into on account it involves a bit of collaborative resources between Nvidia's team and ours". 

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    November 10, 2016

    Does the bad behavior stop if you uninstall Sapphire?

    S
    Silicon Pixel Glassworks
    Inspiring
    November 10, 2016

    Not sure if I've got sapphire installed.

    Paul.
    A
    AjedAuthor
    Inspiring
    November 7, 2016

    Thanks SiliconPixelSB for your thoughts, it's an odd bug and doesn't seem widespread which concerns me more as it likely won't be "fixed", but like you I felt documenting the behavior was worthwhile.  I'm going to give W10 a shot later this week and see if there is any difference on this machine.  It takes so many hours to rebuild these with all the software and customization, but it's the sole reason we built it to begin with. 

    As for Dave, well what can I say, I don't think I've actually solved many problems by reading his responses over the years, but I'm sure Adobe appreciates his efforts.  Paid by the post maybe?

      S
      Silicon Pixel Glassworks
      Inspiring
      November 7, 2016

      BTW - I'm on Win 10 latest versions etc...

      Paul.
      A
      AjedAuthor
      Inspiring
      November 7, 2016

      Rebooting doesn't make any difference in my case and sounds like moving to W10 won't change anything either, but I'll post if it does.

      I have another workstation I'm going to test against which is similar to the one I'm talking about here, except it uses a 5820 processor and no M2 nvme or Rapidstore engaged.

      S
      Silicon Pixel Glassworks
      Inspiring
      November 7, 2016

      I have something kind of similar - dragging values in certain effects such as Lumetri - exposure, saturation etc - I get a regular 20 second freeze and then control returns with all mouse movements etc made while it was frozen then play out.

      At first I thought it was just with Red Giant Colorista etc - but then found out it happens with Adobe plugins too.

      I also thought I'd fixed it when I upgraded my graphics drivers (nVidia GTX 980 on Windows 10) as it did solve it temporarily but the problem is now back again.

      Paul.
      S
      Silicon Pixel Glassworks
      Inspiring
      November 7, 2016

      Further to that - a restart of AE had it working again OK - I presume this is some kind of memory leak or bug that builds up over time when editing maybe?

      Paul.
      Dave_LaRonde
      Dave_LaRonde
      Inspiring
      November 7, 2016

      Apparently you both expect a brand-new version of AE to perform flawlessly.  Typically, it gets a lot closer after the second bug fix.  The first fix tends to major bugs but breaks things that previously worked well.  The second fix addresses the things broken by the first fix.

      Hey, that's life in the Creative Cloud.

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