after effects 2019 saving error

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i was trying to save my video's progress so i don't lose it and it comes up with this message saying

after effects warning: error with file (user name and file name). but after the file name it comes up with these numbers -> 332.4367050176.aep

?? i never named the file with these number either.

Anyways i tried to save it to different locations such as my desktop, another folder, documents folder. and it still wouldnt work.

heres the message

Error or problem

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Carlos35388375futg

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I had the exact same problem. I tried deleting it and starting all over again, and I kept getting the same error. The error happens because the HDD is full, and after effects isn't capable of saving.
Hope this helps.

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janeawest

Participant

Hi i'm actually having the same issue now. I thought it could be a memory/storage issue so I tried saving to my hard drive but nothing is working. What do you think the issue could be and is there any solving?

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