After effects 2020 keyboard shortcuts not working [2019]

Question

Hello, 
Using After Effects 2020 for some reason the keyboard shortcuts for "I" (go to layer in point) and "O" (go to out) don't work. I've tried manually setting it in the shortcut config, i've tried resetting the preferences and it still doesn't work. Is it a known bug or am i forgetting something or not doing something right?
 
Thank you

vatik · Accepted Answer

You have to manually edit the keyboard shortcuts file.
Its name you can find in Edit->Keyboard Shortucts.
Find this file in explorer (on windows it is located in C:\Users\...\AppData\Roaming\Adobe\After Effects\17.0\aeks).
Add in ["CCompTime"] section the following lines
"TimeJumpToIn" = "(I)"
"TimeJumpToOut" = "(O)"

Roland Kahlenberg · Answer

Others have reported here of a similiar issue. File a Bug Report and hopefully this will get fixed in the next update.

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