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hybridsins
hybridsins
Participant
February 28, 2021
Question

After Effects 2020 NOT INSTALLING

  • February 28, 2021
  • 1 reply
  • 156 views

Posting again about yesterday. Apparently I was right the first time. No matter how many times I 'double-click to install AE', the installer doesn't work. When '“After Effects Installer” is an app downloaded from the Internet. Are you sure you want to open it?' pops up and I hit 'Open' it doesn't do anything besides open Creative Cloud! Is it not cutting into my free 7-day trial too??? Going on for two days now. I have a tab open that says "After Effects is now installing" but nothing is happening. What is going on???

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1 reply

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
February 28, 2021

are you on mac or windows?

have you tried sign out from thr creative cloud , restart computer then sign in?

is there any application running in the background?

 

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