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L
leaneicec70227971
Participant
May 7, 2020
Question

After Effects 2020 Ram Preview spacebar not working (Mac)

  • May 7, 2020
  • 1 reply
  • 991 views

So I was working on a project this morning for a few hours and all of a sudden it stopped playback when I would press the spacebar. 

 

I restarted After Effects obviously, it would work for a few minutes and then it would stop again. When I would close the project the spinning wheel of death would show up and AE would stop responding so I'd have to force quit.

 

I even restarted my computer, that didn't work. I went on multiple forums and YouTube videos to see if I can find a solution, all the solutions stated, I did, and still didn’t work. I don’t know what’s going on all of sudden. This is the first time Ive had this issue and I’m at a loss with this. I have a project due for a client and the deadline is today unfortunately. I need this fixed immediately. I am in the process of reinstalling after effects to see if that does the trick. If not, I may try to install a older version! 

 

This is honestly so irritating. If anyone has any advice at all, PLEASE HELP. 

This topic has been closed for replies.

1 reply

nishu_kush
nishu_kush
Legend
May 8, 2020

Hi there,

 

Sorry for your issue. I see that you are having issue with preview in After Effects.

Did reinstalling it help? If not, please share the following information:

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. What is the exact version of After Effects you are having this issue with: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137?page=1
  3. Is it happening in multiple projects?

In the meantime, try updating your GPU driver if it's not already.

Let us know.

 

Thanks,

Nishu

L
leaneicec70227971Author
Participant
May 11, 2020

1. MacOS Mojave

16 GB RAM

Nvidia GeForce GT 650M 1GB

 

2. I am using After Effects 2020,  the most recent version. 

 

3. Yes, it has happened in more than one paroject, I managed to get this specific

project initially done but I am encountering the same issue now with a new project.

 

I'll try updating my driver. I did try reinstalling but that didn’t help since I’m encountering the

same issue! It was working fine yesterday since I finished a project but all of sudden it is doing

the same thing. Please help.

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