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Participant
June 22, 2020
Question

After Effects 2020 won't launch

  • June 22, 2020
  • 6 replies
  • 5270 views

my computer info

after effects won't launch. The AE icon bounces in the dock as if it starts to open and then it simply stops. NO error window. I have reinstalled it. I have tried resetting presences (Command + Shift + Option) while starting the app. Have restarted my machine.

 

This topic has been closed for replies.

6 replies

Participant
June 8, 2021

This may/may not apply ...

 

I just installed onto my computer, never used the program.  I went into the Program Files folder and launched the After Effects Render Engine.   It loaded and closed it, then I ran the main After Effects and it opened for me. 

 

This was on Windows 10 though 😕😕 hope it works on Mac as well!

Inspiring
January 11, 2021

Same problem here.  Premiere won't start, either.  I've uninstalled, used Adobe's CC Cleaner, updated graphic drivers and rolled them back, nothing.  They both just crash, usually requiring a hard restart of my computer.

 

I've already lost a day now, where is the fix??

Participant
June 21, 2021

Me too, same problem.

Tried all the solutions, including uninstall and reinstall of creative cloud and every app.

Neither premier pro nor media encoder will open, they just dead end.

 

tylerb71605199
Participant
December 14, 2020

Bump. Same issue. No splash screen, just end of bouncing. Tried methods in article.

nishu_kush
Legend
December 15, 2020

Hi tylerb71605199,

 

Could you share your system specifications (CPU, GPU, RAM, OS version)? Also, have you tried resetting the After Effects preferences: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342?page=1

Let us know if it helps.

 

Thanks,

Nishu

Participant
August 10, 2020

I am having the exact same issue. Can anyone shed any light please? Nothing in the suggested article is working.

nishu_kush
Legend
June 25, 2020

Hi RAGGATIII,

 

Sorry for the delayed response.

Are you still having the issue? Please try the suggestions mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/10684130?page=1

Let us know if it helps.

 

Thanks,

Nishu

Peru Bob
Community Expert
Community Expert
June 22, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the After Effects forum.

RAGGATIIIAuthor
Participant
June 22, 2020

Thank you. My apologies for not properly locating the question.