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vaishanthd59923414
vaishanthd59923414
Participant
August 11, 2021
Question

After Effects 2021 and 2020 Won't Launch Even After Reinstall Multiple Times

  • August 11, 2021
  • 1 reply
  • 918 views
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1 reply

nishu_kush
nishu_kush
Legend
August 11, 2021

Hi vaishanthd59923414,

 

Sorry for the crash.

I'll share the crash report with the engineers and see if they can suggest anything or find out the root cause. In the meantime, please try the solution mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/10684130 

Let us know if it helps.

 

Thanks,

Nishu

vaishanthd59923414
vaishanthd59923414Author
Participant
August 18, 2021

It didn't work and I keep getting this

nishu_kush
nishu_kush
Legend
August 26, 2021

Hi vaishanthd59923414,

 

Engineers suggested to remove the AE Juice and see if that works. If it doesn't, it could be the incompatibility with the macOS 12.0. You could try downgrading the OS to the latest official release.

Hope it helps.

 

Thanks,

Nishu

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