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DemolitionCraft
Participant
Aug 18, 2021 3:53 PM UTC
Answered

After Effects 2021 can't save my project file

I've been using these After Effects the whole day from the morning till now. 

 

The program worked fine and everything went well. However, when I wanted to save my project file or import or save as. I've clicked everything but nothing happened. I don't really know what to do. And I have to hand in some files today and it seems it won't help...

 

I bought the whole adobe package and this little issue really frustrated me.

Please let me know if you guys had the same problem or solved the problem! It would be really helpful for me and for everyone!

 

Thank you 😄

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    Rameez_Khan
    Rameez_KhanCorrect answer
    Legend
    Aug 29, 2022 1:04 PM UTC

    Hi all, 

     

    This issue has been resolved in the latest After Effects release (v22.6).

    After Effects 22.6 is now live!

     

    Thank you all for your patience!
    Rameez

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    ConstructivAD
    Participating Frequently
    Dec 10, 2021 12:21 AM UTC

    Also having the same issue.

     

    Save/Save As are options under File, but nothing happens when I click either. No dialogue box, and no way of choosing where to save the project. When I try closing the project window, it asks if I want to save the project first, I click SAVE and nothing happens. Auto Save is on, but I have no idea where those are being saved. Right now the project is just called 'Untitled Project'. Pretty FUN!!!!

     

    AE 2022 / 2019 Macbook Pro / MacOS Monterey

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    Joost van der Hoeven
    Community Expert
    Joost van der HoevenCommunity Expert
    Community Expert
    Dec 10, 2021 11:05 AM UTC

    It is probably a rights isssue. Can you do a Save As to the Desktop?

    You might want to check this page:
    https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html

     

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    DanahAlrashed
    Participant
    Oct 30, 2021 12:37 PM UTC

    hi

    I'm currently having the exact same problem with After Effects 2022 on Mac Catalina.

    what did you do?

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    Andrew Yoole
    Andrew Yoole
    Inspiring
    Nov 28, 2021 1:51 AM UTC

    First off, check to see if AE has auto-saved your project.  At least then you should have a copy of the project file.  (You DO have Auto-save enabled, right?)

     

    If you have access to the Save or Save As options under the file menu, try saving to a different drive.  Try using Command-S to save as well.

     

    If you don't have access or results from any of the above, I don't see any alternative beyond force-quitting AE, which may result in losing your current work, sorry.

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    Mylenium
    Mylenium
    Legend
    Aug 18, 2021 5:26 PM UTC

    Not a Mac guy, but I believe that's the same security context issues rearing their ugly head(s) that affect copy & paste. The first thing to do is to always launch AE from the dock, not clicking on a project file. Additionally, you will need to check the permissions on your user folder and the relevant Adobe folders, including the cache and preferences. Also consider reinstalling AE after you manually changed these folder permissions. No gurantee that it works, though. This seems to be all over the place and even if you may be able to fix it for a while, it may come back at some point. It is therefore advisable to at least save more often and as copies/ backups in case it stops working. So you at least don't have to start over from scratch every time.

     

    Mylenium

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    Mylenium
    Mylenium
    Legend
    Aug 18, 2021 3:56 PM UTC

    Without any system information and a more specific explanation what you are trying to save where nobody can tell you much. 

     

    Mylenium

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    DemolitionCraftAuthor
    Participant
    Aug 18, 2021 4:29 PM UTC

    Oh wow... yes I was screwed.

     

    yeah well, I'm sorry if my post is not clear enough. But that's why asked for help here...

    First of all, I'm using After Effects 2020 with mac (Catalina). I'm still struggling with this program.

     

    So, I wanted to save the project file that I was working on, and to continue working tomorrow on the same project file that I wanted to save the project file to either my desktop or somewhere. But, when I tried to save my file in a normal way. Such as, commend+shift+s or commend+s either File -> Save / Save As. It didn't show up anything and nothing happened. Once I clicked one of those saving related option and the menu disappears. I can't even choose where do I want to save it. Everything works fine except saving.

     

    Hope this reply makes you more clear to understand what was the problem.

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      Peiyang21970359pk1o
      Participant
      Nov 28, 2021 1:28 AM UTC

      I have the same issue now and I don't dare to close the file even I clicked save. How did you deal with it bro?

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