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H
H M32128328u8oi
Participant
September 7, 2023
Question

After Effects 2021 not responding

  • September 7, 2023
  • 2 replies
  • 167 views

After Effects 2021 and 2022 NOT Responding. The program does not run at all. It used to work perfectly up until 2 weeks ago, but it has stopped working all of the sudden. I have uninstalled, and reinstalled different versions of 2021 and 2022, but still useless. I restarted several times after uninstalling different versions before reinstalling them. It just does not work at all. The first interface wouldn't get loaded.

I desperately need to finish my projects. I need your immediate assistance.

 

Config: Ram 32GB, GPU RTX 2060 8GB, System Windows 10, SSD 512 GB

This topic has been closed for replies.

2 replies

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
September 9, 2023

I'm sorry to hear about this. Does After Effects freeze or close at the splash screen? Do you have any third-party plugins installed? Please temporarily move the contents of C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore to another folder and let us know if you still see the issue.

 

Thanks,

Ishan

Mylenium
Mylenium
Legend
September 7, 2023

Uninstall your recent Windows Updates and see if it makes a difference, then reinstall them selectively. The 22H2 Update seems to cause such issues since it messes with the security settings.

 

Mylenium

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