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christopherr22236941
Participant
Apr 4, 2022 11:31 PM UTC
Question

After effects 2022 crashes when making new comp

 

I tried everything from reinstalling to updating to downgrading version and restarting my computer this is getting really annoying.. I even uninstalled adobe creative cloud. Ive updated my nvidia studio driver and windows (using windows 10) 

 

I have a client job to do and need to get to work asap

 

I deleted the cache folder in a sepreate drive and now after effects craps out. 

ryzen 5900x

nvidia 3070 3x ventus 

64gb ram 

 

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6 replies

nishu_kush
nishu_kush
Legend
Apr 5, 2022 5:18 AM UTC

Hi Christopher,

 

Sorry for the crash.

Please try resetting the preference.

Let us know how it goes.

 

Thanks,

Nishu

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christopherr22236941Author
Participant
Apr 5, 2022 12:50 PM UTC

Maxon suite, 

Video copilot: Saber, Fx console

 

Uninstalled all of maxon suite and tried again still no luck. 

 

Reset the prefrences by holding down the alt key, No welcome screen so i reset it correctly. Same problem still occurs. 

 

Nothing is working sadly

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christopherr22236941Author
Participant
Apr 5, 2022 12:52 PM UTC

Version is 22.2.1

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