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muppetman1977
Participant
May 2, 2022
Question

After Effects 2022 Wont Open

  • May 2, 2022
  • 2 replies
  • 201 views

This is the error message I get when I try to open After Effects (updated vesion as of 5/2/2022). 

Anyone have any idea what is going on and how to fix it? 

working on Mac OS Catalina 10.15.2

 

This topic has been closed for replies.

2 replies

nishu_kush
nishu_kush
Legend
May 18, 2022

Hi muppetman1977,

 

Sorry for the crash.

Try updating your OS to version 10.15.7 or later. Check out this post: https://community.adobe.com/t5/after-effects-discussions/after-effects-22-3-and-22-4-startup-crash-on-macos-10-15-3-and-earlier/m-p/12948082

Let us know if it helps.

 

Thanks,

Nishu

B
Community Expert
Byron CortezCommunity Expert
Community Expert
May 2, 2022

You could try resetting After Effects preferences. If that doesn't work try clearing the cache from preferences. And if it still doesn't work, try uninstall the app with Creative Cloud Cleaner Tool and then reinstall Ae.

Byron.
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