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BrunoAl
Participant
June 7, 2023
Question

After Effects 2023 Keep Crashing

  • June 7, 2023
  • 2 replies
  • 217 views

Hi, 

My After Effects 2023 keeps crashing when using Camera Lens Blur effects or rendering 3D layers with simple camera movement. 

I already tried resetting my Windows and also re-installing After Effects multiple times. I'm not using or have any 3rd party plugins installed. 

My current configuration is the following:

i7 10700F

64GB DDR4 RAM Corsair

GTX 1050Ti

 

Thank you!

 

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 28, 2024

I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
June 7, 2023

If you can get it to crash again, and a crash dialog shows up, can you please put your email address into the email field and then submit the crash. That way we can take a look at what the crash looks like and help further.

 

At minimum, given you are on an NVIDIA card, please make sure you have installed the latest drivers from the NVIDIA website. 

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