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mauriciot41340392
mauriciot41340392
Participant
November 20, 2023
Question

After Effects 2024/2023 don't initiate

  • November 20, 2023
  • 2 replies
  • 631 views


So, since Saturday I haven't accessed After Effects, the error occurs when initiating the application, and it asks me to start in safe mode, I do, but nothing happens, I already uninstalled all plugins and uninstalled and reinstalled After Effects. It only happens with After Effects, other Adobe software like Photoshop and Illustrator work well. 

I'm in the middle of a delivery. I REALLY need this working today.

Thanks

    This topic has been closed for replies.

    2 replies

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    April 14, 2024

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,

    Nishu

    Nishu
    J
    Community Manager
    jenkmeister17177426Community Manager
    Jenkmeister
    November 20, 2023

    Did you change anything on your machine prior to this happening? A Windows update, or anti-virus, Chrome update, etc? 

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