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Tonon88
Tonon88
Participant
Nov 20, 2023 1:25 PM UTC
Question

After Effects 2024/2023 don't initiate


So, since Saturday I haven't accessed After Effects, the error occurs when initiating the application, and it asks me to start in safe mode, I do, but nothing happens, I already uninstalled all plugins and uninstalled and reinstalled After Effects. It only happens with After Effects, other Adobe software like Photoshop and Illustrator work well. 

I'm in the middle of a delivery. I REALLY need this working today.

Thanks

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    2 replies

    nishu_kush
    nishu_kush
    Legend
    Apr 14, 2024 11:35 AM UTC

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,

    Nishu

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    Community Manager
    jenkmeister17177426Community Manager
    Nov 20, 2023 5:01 PM UTC

    Did you change anything on your machine prior to this happening? A Windows update, or anti-virus, Chrome update, etc? 

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