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Tudor Applen
Tudor Applen
Participant
April 6, 2024
Question

After Effects 2024 crashes on Launch - Mac Sonoma

  • April 6, 2024
  • 1 reply
  • 474 views

After Effects 2024 crashes on launch. I've tried updating After Effects, running safe mode, fixing the permissions, and resetting preferences but none of the remedies work. AE 2024 crashes on my Mac Studio running the latest Sonoma (14.4.1)  Plenty of RAM (128 GB) and Video memory. I can get After Effects 2024 to launch on a different User Account on the same Mac (usually,) but I can't get to the bottom of my primary account's inability to launch this App. I've sent many, many of those crash reports to Adobe, but they go unanswered.  I had one response from here, but he appears to have given up since then. 

 

I do have some issues even in the new account. I've attached a screen grab of an error I get.

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    1 reply

    P
    palhans
    Participant
    April 11, 2024

    i've had the same issue for months now. eventually downgraded back to AE 23 but it wont allow me to open any files previously created on AE 24. It's infuriating and crushing considering the time spent/lost on those projects.

      Tudor Applen
      Tudor ApplenAuthor
      Participant
      April 11, 2024

      That is horrible palhans. And in my case, with paying clients waiting, it IS a real soul crusher. Add to that, this subscription is a considerable expense compared to most... And I've had it since Adobe switched to that model. An enormous sum of money for something that doesn't work, or get supported satisfactorily. Sorry to hear of your troubles.

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