after effects 2024 launching weirdly (version 24.6)

hi, i run ae2024 on a windows 10, intel i5 256gb storage + 8gb ram laptop (lenovo L13 yoga gen 2, almost three years old), and usually it launches fine, but today it's launching with two control bars (see image attached) and whevever i click something it starts to not respond. i've tried launching in safe mode, i've launched with no other apps open (i usually keep discord open to talk to my friends), and it's just not responding. i have my media cache on a 2tb (D:) drive, set to 100gb, and my allocated ram is 6gb for ae and 1.5gb for other apps. does anybody have the slightest clue why it's not launching?