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Lavish_Moonlight0D4C
Lavish_Moonlight0D4C
Inspiring
December 31, 2022
Question

After Effects 23.1 || "sticky" mouse and selections

  • December 31, 2022
  • 5 replies
  • 3008 views

After updating I notice when selecting keyframes and moving them, they don't stay put. I guess it's hard to explain but normally I can click, drag a keyframe and when I release the mouse button it releases...but now the keys seem to move slightly in the direction my mouse is moving, so I have to reposition them. Do any of you have this issue? 

MX Master 2
Win11
RTX 2080, Studio Driver 527.56

This topic has been closed for replies.

5 replies

Rameez_Khan
Rameez_Khan
Legend
February 25, 2023

Hi all,

 

This issue has been resolved in the latest After Effects release (version 23.2.1). Please update to the latest patch and let us know if it works for you.

https://community.adobe.com/t5/after-effects-discussions/after-effects-23-2-1-is-now-available-for-d...

 

Thanks,

Rameez

H
haroldk87537308
Participating Frequently
February 28, 2023

The new update seems to be working fine so far. Thanks.

Rameez_Khan
Rameez_Khan
Legend
February 20, 2023

Hi all,

 

Hi all,

 

The After Effects team has worked on a fix for this issue which is now available in the latest After Effects Beta v23.3 (x36). Some users have reported that it's working as expected on their end in the Beta build. If you could download the Beta on your machine from the CC desktop app and confirm that it's working for you too, that would be great.

 

 

Please note that After Effects Beta will be a separate installation and will not overwrite your existing stable After Effects version.

 

Thanks,

Rameez

    S
    Sam Wells
    Participant
    February 20, 2023

    Thanks for the update! timeline performance seems to be much snappier already and the keyframe issue hasn't happened yet, will monitor throughtout the days work and report back if issue persists.

      Lavish_Moonlight0D4C
      Lavish_Moonlight0D4CAuthor
      Inspiring
      February 20, 2023

      I agree. The issue seems to be fixed and the UI seems a lot snappier with key frames. So far so good. Thank You @Rameez_Khan for keeping us up to date.

        H
        HuwDee
        Participant
        January 13, 2023

        Same issue my end, on 2 different machines running windows (10 on one, 11 on the other). All drivers up to date, etc. Definitely filing a bug report as its making the program unusable.

        H
        HuwDee
        Participant
        January 13, 2023

        Update: Rolled back to previous version (23.0) and no issue at all... so definitely something going on in AE 23.1

         

          Rameez_Khan
          Rameez_Khan
          Legend
          January 3, 2023

          Hi @Lavish_Moonlight0D4C,

           

          Sorry to hear about this.

          Would it be possible for you to screen-record the issue for us?

          If you have time, can you try to roll back to After Effects 23.0 temporarily and let us know if you experience the same behavior in the previous version?

           

          Thanks,

          Rameez

          H
          haroldk87537308
          Participating Frequently
          February 7, 2023

          same issue with four of our machines when we update to 23.1, here's a video capture to hopefully show what's going on.

           

          We have updated our mouse drivers, video drivers. Done anything that we can think of in terms of mouse speed, hardware acceleration, caches.

           

          We have a machine still running 23.0, and it doesn't have the issues.

           

          Thanks!

            H
            haroldk87537308
            Participating Frequently
            February 7, 2023

            LOGITECH G402

            Windows 10

            Quadro RTX 5000 Driver Version 528.24

            Mylenium
            Mylenium
            Legend
            January 1, 2023

            Check your mouse settings. It seems it is hyper-sensitive and you need to tone it down. AE is not a game, after all.

             

            Mylenium

              Lavish_Moonlight0D4C
              Lavish_Moonlight0D4CAuthor
              Inspiring
              January 1, 2023

              Never said it was a game. And I've troubleshot the mouse and system/graphic settings before posting, I'm not a noobie. Different mice are giving me the same issue ONLY with this version of After Effects, and I've never had this problem prior. I've tried the latest drivers, fallen back to older drivers, and turned my mouse on and off again...but this issue is still persistent with 23.1. 

              S
              Sam Wells
              Participant
              January 12, 2023

              I'm experiencing the exact same issue after updating using my MX Master 3 mouse... very annoying

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