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After Effects 23.2.1 on Win10 does not open and only shows an empty UI box off screen

Forum|Forum|3 years ago
March 1, 2023
1 reply
679 views

After Effects 23.2.1 on Win10 does not open.

Snapshots attached.

Very bad.

(no second monitor was used, rebooted, and ran as admin, same result)

[flaired as Discussion by mistake, unable to change flair to Bug]

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Correct answer nishu_kush

Hi yash-lucid,

Sorry to hear about your issue.

Try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know if it helps.

Thanks,

Nishu

nishu_kushCorrect answer

Legend

Hi yash-lucid,

Sorry to hear about your issue.

Try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know if it helps.

Thanks,

Nishu

yash-lucidAuthor

Inspiring

That worked, thank you much appreciated!