After I updated After Effects 2024, it did not open. I researched and followed the steps to give read and write permissions for the folders below, but it didn't work. /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/Users/[Username]/Library/Preferences/Adobe/After Effects/[Version] I also deleted and reinstalled it, but it didn't work either. Does anyone know how to fix this problem?

Participant

Answered

After Effects 24.0 crashes at launch

Forum|Forum|2 years ago
November 3, 2023
1 reply
301 views

After I updated After Effects 2024, it did not open. I researched and followed the steps to give read and write permissions for the folders below, but it didn't work.

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore
/Users/[Username]/Library/Preferences/Adobe/After Effects/[Version]

I also deleted and reinstalled it, but it didn't work either. Does anyone know how to fix this problem?

This topic has been closed for replies.

Correct answer Soogeun3336483711yo

Hi,

Thank you for your suggestion. I don't know if it was your suggestion or just a re-start Macbook, but it works now. Thank you though!

Soogeun

nishu_kush

Community Manager

Hi Soogeun3336483711yo,

Welcome to the community and sorry for your issue.

Can you change the folder permissions one more time and see if that fixes the issue?

Looking forward to your response.

Thanks,

Nishu

S

Soogeun3336483711yoAuthorCorrect answer

Participant

Hi,

Thank you for your suggestion. I don't know if it was your suggestion or just a re-start Macbook, but it works now. Thank you though!

Soogeun

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