after effects 24.0 won't start after crashes

after every crash, this warning would show and I can't start the program again.

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Community Manager

Did the suggestion above help?
Feel free to reach out. Moving this thread from Bugs to Discussions for now.

Thanks,
Nishu

Jenkmeister

24.1 is just about to roll out to all users and has more fixes in it for this. Once that's available, try again for me.

Participant

Unfortunately, this did not work for me. Any chance you've encountered another solution?

Jenkmeister

I'm going to assume you're trying to run AE on MacOS 14/Sonoma? If so, please follow the steps here to confirm your permissions are set correctly.

There are issues in MacOS 14 that are causing some of the key preferences folders to have their permissions reset unexpectedly.

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