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Participant
January 18, 2024
Answered

After Effects 24.1 hangs on startup

  • January 18, 2024
  • 1 reply
  • 302 views

Hello team,

 

I have a brand new W11 computer, Nvidia RTX A1000 6GB, 32GB ram, everything is up to date.

All CC software launches and works correctly, except After Effects and Media Encoder.

from time to time

This problem is quite annoying, the software launches correctly from time to time after 4 or 5 attempts.

There's no particular plugin installed yet.

I've tried different versions of CC from 23.0 to 24.1 and it's always the same.

I don't understand why some applications launch correctly and not these two.

This topic has been closed for replies.
Correct answer ToolfarmJP

You turn off an anti-virus application if you use it.

 

1 reply

ToolfarmJP
Community Expert
ToolfarmJPCommunity ExpertCorrect answer
Community Expert
January 19, 2024

You turn off an anti-virus application if you use it.