Skip to main content
Participant
April 1, 2024
Question

After Effects 24.3 breaks MXF compatibility in Windows

  • April 1, 2024
  • 4 replies
  • 652 views

FYI: I just installed version 24.3 of After Effects and it breaks MXF compatibility:

It seems like the old problem in 23.1 is back. Can we please get it fixed?

Thanks in advance!

This topic has been closed for replies.

4 replies

nishu_kush
Legend
April 23, 2024

Hi @defaultb4es6av442sg & @Leah267012217q96,

 

Could you share a sample MXF file that replicates the issue? We'll try to reproduce the issue to get to the bottom of it. Feel free to DM me the download link if you don't want to share it publicly.

 

Thanks,

Nishu

Participant
April 2, 2024

I'm having this same problem. Initially it wouldn't load any MXF files and I was having problems even getting premiere to load. Now it loads up fine, but only some MXF files work (one file I shot in a series of about 14 won't import or won't load a thumbnail, but the rest will. All have the same settings and were shot at the same time, only minutes apart). 

Have you tried whispering it positive affirmations?
Participant
April 2, 2024

Just an update on how I've got mine to work - I deleted the media cache and renamed every file I wanted to import (just the name, not the extension). After that the files would import. 

Have you tried whispering it positive affirmations?
nishu_kush
Legend
April 1, 2024

Hi there,

 

Does it happen with all the MXF files or a particular one? If it's happening with a particular media file, can you share it with us to test? Also, please share more details on the issue with Roto Brush. Feel free to share the screen recording.

We're here to help.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Participant
April 1, 2024

Also, there seems to be additional problems with Rotobrush in this version...