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Participant
Aug 11, 2025 8:22 PM UTC
Question

After Effects 25.3.2 "std exception" Crash on macOS 15.6 (24G84) - Exhausted All Fixes

Hello Adobe Community,

I'm experiencing persistent "std exception" crashes in After Effects 25.3.2 running on macOS Sonoma 15.6 (24G84). After six hours of troubleshooting, I'm at a dead end. Here's what I've tried:

-Full Creative Cloud clean install (using Adobe Cleaner Tool)
-Font management: Disabled third-party fonts, cleared font caches (as someone suggested)

-Cache reset: Deleted Preferences, MediaCache, DiskCache, GPUCache
-Terminal checks: Ran disk utility and permission repairs
-Version testing: Tried multiple AE versions with same issue

1 reply

Kevin J. Monahan Jr.
Legend
Aug 11, 2025 10:43 PM UTC

Hi Delphine,

Thanks for sharing the team's answer with the community. Did you try what he said might work for you? See this discussion: https://adobe.ly/3Hhaqdn.

 

I noticed that there are some fixes along these lines in the Beta version. You may want to experiment with that with a test project. Then, you'd know that the fix is on the way for you. 

 

Cheers,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio