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August 11, 2025
Question

After Effects 25.3.2 "std exception" Crash on macOS 15.6 (24G84) - Exhausted All Fixes

  • August 11, 2025
  • 1 reply
  • 118 views

Hello Adobe Community,

I'm experiencing persistent "std exception" crashes in After Effects 25.3.2 running on macOS Sonoma 15.6 (24G84). After six hours of troubleshooting, I'm at a dead end. Here's what I've tried:

-Full Creative Cloud clean install (using Adobe Cleaner Tool)
-Font management: Disabled third-party fonts, cleared font caches (as someone suggested)

-Cache reset: Deleted Preferences, MediaCache, DiskCache, GPUCache
-Terminal checks: Ran disk utility and permission repairs
-Version testing: Tried multiple AE versions with same issue

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 11, 2025

Hi Delphine,

Thanks for sharing the team's answer with the community. Did you try what he said might work for you? See this discussion: https://adobe.ly/3Hhaqdn.

 

I noticed that there are some fixes along these lines in the Beta version. You may want to experiment with that with a test project. Then, you'd know that the fix is on the way for you. 

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio