After Effects (AE) unable to render via Media Encoder (AME)

Hi Mv128046389,

I'm really sorry to hear that you're running into this!!

Thank you for creating a detailed post. Since you have mentioned that you have followed the troubleshooting steps given in other discussions, let's move on to the next steps.

I'll need some logs from your computer so that I can share them with an engineer to see if they can find the root cause of the problem. Please follow these steps:

1. Enable logging in After Effects:

In After Effects, go to Help > Enable Logging. You'll need to restart the app for this to take effect.

2. Enable logging for the dynamiclinkmanager process:

In Finder, click Go > Go to Folder and type/paste the following path:

~/Library/Preferences/Adobe/dynamiclinkmanager/15.0/logs

3. A file named "dynamiclinkmanager Log.txt" should be present in the "logs" folder. If "dynamiclinkmanager Log.txt" does not exist, we need to create it. Open textEdit on your Mac, create a New Document, go to Format > Make Plain Text and save the empty file as "dynamiclinkmanager Log.txt".

4. Move the "dynamiclinkmanager Log.txt" file to "logs" folder (The location is given in step 2).

5. Launch After Effects and send a comp to Media Encoder

6. After sending the comp to Media Encoder, keep an eye on the "logs" folder and see if a new "dynamiclinkmanager Log.txt" is generated. If a new file is generated, you will see "dynamiclinkmanager Log-last" in the folder as well. Copy the "dynamiclinkmanager Log.txt" to your desktop.

7. Go to Documents > Adobe > Adobe Media Encoder > 15.0 > logs and copy the "Adobe Media Encoder Log.txt" to your desktop

8. Now go back to Finder and choose Go > Go to Folder, and type/paste the following path:

~/Library/Preferences/Adobe/After Effects/18.2/logs

9. Copy the "LiveLink Log.txt" to your desktop

10. Attach the three log files (that we saved to the desktop) here or share them via Google Drive, Dropbox, or any file sharing service.

Thanks,

Rameez