Skip to main content
M
Mike233324754zol
Participant
January 13, 2023
Question

"after effects aegp plugin cineware scenelayer cineware general error 5027 12 cineware" error

  • January 13, 2023
  • 1 reply
  • 928 views

 

I am using a 16 inch 2019 macbook pro

After Effects version 23.1.0 (build 83) 

I was editing a cinema 4d lite file in After Effects and then after effects froze. After a few minutes I had to force quit after effects. When I reopened I got the following error message in after effects  (I can open C4D and make changes in there however),

 When googling it, people who got a similar (but not quite the same message) were told to check the options in C4D Lite and check the renderer. When I do I only see this, which is missing the options for to select an option for renderer and editing. 

I have an older version of After Effects that works just fine, but can't open the project saved in the 23.1 version.

I uninstalled it and using version 23 it worked fine (but still wouldn't open project file that was saved in 23.1).

When I upgrade to 23.1 again I get the same error message listed above.

 

    This topic has been closed for replies.

    1 reply

    Mylenium
    Mylenium
    Legend
    January 13, 2023

    I have no suggestions other than what you already found. Indeed this seems a rather elusive bug that affects some users and is fresh in 23.1. If you're feeling experimental perhaps creating a new user might be a solution since it would bypass potentially botched permissions and screwy keychain data, but this is just dumb advise from me as a non-Mac person who only reads about such stuff.

     

    Mylenium 

    Anthony Caruso
    Anthony Caruso
    Participant
    December 15, 2023

    i'm having the same issue but there's another issue that might cause a bigger problem for me.

     

    first off I'm on Ae 24.0.3, on a mac m2 chip. 

     

    when I save the file it's all good, but when I quit the app it errors out with the cineware scenelayer message....

     

    i can open these AEP files no prob in this version (24.0.3) but when i upgraded to the latest version and opened the files they are "corrupted" and won't open. so i re-installed the 24.0.3 version of Ae and it's fine......so does this mean I'm forever stuck on 24.0.3? 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices