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after effects can't continue: internal structure inconsistency (g) (25 :: 2)

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if u guys know how can i fix this please talk me in command

How to

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nishu_kush

Legend

Hi all,

Please check the following thread: https://community.adobe.com/t5/after-effects-bugs/after-effects-23-6-and-24-0-not-starting-on-macos-14-sonoma/idi-p/14139194

Let us know if the suggestions mentioned help.

Thanks,

Nishu

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Geert-S

Participating Frequently

Thanks for the link!

Although it seemed to work (deleting the folders and reinstalling Ae), after 2 days the error re-occured.

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Geert-S

Participating Frequently

Same issue, tried every workaround; still appears. I'll let you know if I manage to find a solution.

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darkflop_1Author

Participant

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

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darkflop_1Author

Participant

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

Translate

Jose Panadero

Community Expert

Try to reset AE Preferernces. Hold COMMAND+OPTION+SHIFT as soon as you launch AE. You will be prompted to delete the After Effects Preferences file. Click OK and continue. Tell us if this works for you

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darkflop_1Author

Participant

it doesn't work they still show me this

Do you have another way?

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