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文璇楊39147477
Participant
May 30, 2017
Answered

After Effects can't open.

  • May 30, 2017
  • 4 replies
  • 741 views

If I want to open the AE,it will appear this.

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi 文璇楊,

    Please make sure your OS is Simplified Chinese only.

    Thanks,
    Kevin

    4 replies

    Participant
    February 8, 2022

    After Effects error: Crash in progress. Last logged message was: <21164> ‹APIP>
    <5> 06ebb3b0-9ed9-4198-8000-5852bcef47e7

    After Effects can't continue: sorry, After Effects has crashed. For After Effects Help
    and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't
    resolve the issue, please contact Adobe Technical Support

    Participant
    November 9, 2017

    i have the same problem, i am using windows 7, i am located in HOng Kong, I went to CP>languarge, and changed the system / display language to simplied chinese, but still, the same error message came out

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    July 19, 2017

    Hi 文璇楊,

    Please make sure your OS is Simplified Chinese only.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    November 9, 2017

    i went to CP>language, and changed the display / system language to simplified language, but the same error message came out

    Szalam
    Community Expert
    Community Expert
    May 30, 2017

    What language is your operating system set to?