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A
Anonymous
May 8, 2012
Answered

After Effects cannot load required font!

  • May 8, 2012
  • 11 replies
  • 27654 views

After installing some new fonts I get the error message "After Effects cannot load required font for the AE interface.  Please replace the font or reinstall AE."  How can I fix this?  Do I really have to reinstall AE?  Someone please tell me that there is an easier way to fix this .

Thanks.

Pedro

    This topic has been closed for replies.
    Correct answer Todd_Kopriva

    This bug is fixed in the After Effects CC (12.1) update:

    http://adobe.ly/AE_CC_12dot1_details

    Let us know how this works for when you've tried with the new update.

    11 replies

    stevem17185281
    stevem17185281
    Participant
    March 2, 2015

    In my case I went into Library\Deactivated(disabled) Fonts and moved the deactivated fonts to the Fonts folder and AE worked afterwards.

    S
    Steve_Maser
    Participating Frequently
    August 17, 2015

    We are seeing a variation of this problem with After Effects CS6 11.0.4

    if you install Office 2011 *first*, the Verdana fonts get put into /Library/Fonts/Microsoft

    But After Effects CS6 can not find them (they have to be put back into /Library/Fonts)

    Are we fooling ourselves that there might be a fix for any CS6 applications at this point?   I'm surprised this bug wasn't squashed at some point...

    P
    pk-farrell
    Participant
    May 9, 2013

    in my case copying the font (which was already enabled via suitcase) from /Library/Fonts to the Users/Username-here/Library/Fonts solved the problem.

    Todd_Kopriva
    Todd_KoprivaCorrect answer
    Inspiring
    November 1, 2013

    This bug is fixed in the After Effects CC (12.1) update:

    http://adobe.ly/AE_CC_12dot1_details

    Let us know how this works for when you've tried with the new update.

    G
    GregofNewHampshire
    Participant
    January 29, 2013

    I ran into this problem on a MacBook Pro running Mountain Lion. In Mountain Lion you need to open Font Book and look for the Verdana Font. In my case it was turned off. I clicked it and enabled it and that solved my problem. I had alread checked the library/fonts folder and confirmed that the four verdana family font files were indeed installed. Thanks for the suggestions here to look at the font library as the source of the problem rather than AE.

    T
    Trebrehsb
    Participant
    November 10, 2012

    I fixed the problem on my mac !!!.

    The reason of the bug for me was to delete microsft office and then install Iwork so then when i tried to lunch AE the verdana missing font message appears.

    Office has 4 verdana fonts: regular, bold, italic and bold italic you have to get installed again That works form me.

    sorry for my bad English but Iam from Peru and i speak spanish ^^

      H
      Hammid
      Participant
      September 5, 2012

      Everything it took for me to solve the problem was to download the "Verdana" typeface, put it inside /Library/Fonts and After Effects CS6 started up fine!

      But it's awkward really that one has to download a Microsoft font to run After Effects CS6.

        MMmarita
        MMmarita
        Participant
        January 9, 2015

        Thank's. This worked for me!

        J
        JNDoub
        Participant
        August 15, 2012

        I too had this issue. I uninstalled AE CS6, reinstalled and it worked, for that launch. The next time it asked the same thing. Not willing to uninstalll and reinstall each time I want to use AE. I figured it was a font management issue. I use Suitcase Fusion. Suitcase is not launching the needed font, so I copied a vervion of the font (in my case; Varenda) to my ~/System/Library/Fonts. All is well once again.

          C
          crosstownbeef
          Participant
          August 16, 2012

          Hey everyone,

          I just ran into this issue today, and I think it had to do with an installation of Powerpoint 2011 for Mac. Assuming you're on a Mac, go to Macintosh HD/Library/Fonts Disabled. In my case, all versions of Verdana had been moved here for some reason. Copy those fonts back to the Macintosh HD/Library/Fonts folder and relaunch After Effects. Worked for me, hope it does for you!

            S
            Stellar_calmness154A
            Participant
            February 11, 2013

            This was the same issue in my case as well. Your solution solved my After Effects problem.

            B
            blahberstein1919
            Participant
            June 18, 2012

            Repair permissions (through Disk Utility) or reactivate your font manager or both.  Suitcase Fusion often fails to load during start up, so you may have to relaunch through System Preferences.

            A
            alexcutter66
            Participating Frequently
            June 4, 2012

            I had the same issue.

            I checked Suitcase Fusion 3, and Verdana had been disabled. I turned it back on and AE opened fine.

            M
            mcsper
            Participating Frequently
            January 15, 2014

            Thanks alexcutter66, this solved my problem as well. Easy solution to try first

            J
            justanidea
            Participant
            May 8, 2012

            Please check the version of verdana font it should be 5.02 or above for AE i am working with 5.05 and it is working fine

            I
            izzypride44
            Participant
            May 13, 2012

            having the same issue. has anyone resolved?

            A
            Anonymous
            May 14, 2012

            A reinstall of AE was the only thing that worked for me.

            Peter Robertson

            Department of Communications and Public Affairs

            Yeshiva University

            A
            Anonymous
            May 8, 2012

            Thanks.  I did that but I'm still getting the message  'AE Unable to load Verdana Italic' and then "After Effects cannot load required font for the AE interface.  Please replace the font or reinstall AE."  Any other suggestions?  The fonts that I originally installed were Adobe fonts which were legally purchased.

            Pedro

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