after effects cant continue - AE crashed and wont open again

ERROR MESSAGE:: After Effects can't continue: an unexpected error has occurred please check you have the permissions to launch after effects as well as read/write access....

• I opened AE itself without clicking on a project and a promt came up for me to reset my preferences and it work.  Previously I was clicking on a project and opened AE that way and kept getting the cache error.

Good to know it's up and running again. We are connecting with the support team to see what they have been doing when they remote in to your machine so we can update AE to handle the situation. 

i dont know but i'm not going to test that theory because AE is back up and running again since Adobe remoted in to fix it. and I'm a freelancer who makes money hourly so it's prudent for me to get back to work. tight deadline.

That information from support doesn't sound right about opening projects. AE will only try to open the project if you start by opening a .aep file. The only other case I can remotely think of is if a third-party scripting plugin is trying to start something up but that doesn't sound like what you're running into. 

The permissions information is our best guess at what went wrong during startup, but it's possible it is something else. It's strange that it only happened after you crashed. If you go into the preferences folder (/Library/Application\ Support/Adobe/After Effects) and delete that folder, does that help get AE starting up again?

adobe remoted in to fix it. I asked what caused it. They said: "I understand, whenever we close the AE on any project it tried to open that project again whenever we again open the application. That's why it was not opening and was showing the permissions the reason it was showing the permissions because it was locating the project which not connected. That's why I had to open it from creative cloud to open it so we can open the main page of the AE". That doesnt seem normal that if you try to open AE, (without clicking on any projects) that it's trying to open a project even though you didn't instruct it to.

I practically wiped the computer from scratch a few weeks ago. the permissions were fine all day today until it crashed and now it thinks its a permissions issue.