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after effects cant continue Standard 3D module is missing" during startup

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Hello everyone

After effects was working on my desktop before but of recent, it started throwing up this error - after effects cant continue Standard 3D module is missing" during startup.

it crashes after the error.

Can anyone help with this issue??

N

NopeNotShellyCorrect answer

Participant

Hello! I had the exact same problem and I finally found a solution. I'm not sure if you're using an Apple or a Windows device, but try to press ctrl+alt+shift when starting After Effects, if you did so correctly it will ask you if you want to delete the preferences file, and you definitely want to get rid of that one. After that it should work perfectly fine again!

A

aadil_2793

Participant

Hello! I had the exact same problem and I finally found a solution. press ctrl+alt+shift when starting After Effects, it will ask you if you want to delete the preferences file, and you definitely want to get rid of that one thank you for you idia share all over friend

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Gabriel5DEF

Participant

I tried that and nothing really happened

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M.D0tc0m

Participant

Thanks NopeNotShelly

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N

NopeNotShellyCorrect answer

Participant

Hello! I had the exact same problem and I finally found a solution. I'm not sure if you're using an Apple or a Windows device, but try to press ctrl+alt+shift when starting After Effects, if you did so correctly it will ask you if you want to delete the preferences file, and you definitely want to get rid of that one. After that it should work perfectly fine again!

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블루스맨

Participant

Thank you. It's solved! Maybe 'animate composer' is the cause of the problem.

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S

Salveisuavida

Participant

Access Settings ---> Accounts ---> Family & Other Users ---> Add Someone Else to This PC

When you do this a new account will be created, give the administrator attributes to this new account, log in to that new account and open after effects.

I believe some Windows 10 restrictions that make this problem happen, and the only way I found to solve this problem was this.

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Asher_E

Participating Frequently

I'm in the same boat as the original poster. I'm on a PC and have been running AE with no issues up until now. I'm also getting the error "Standard 3D module is missing" and then a message the software can't open. I've tried uninstalling and reinstalling the software a few times now, I've made sure that windows and my video drivers are all up to date. The funny thing is that it works on my wife's account which is a "Standard Account" but not on my account that is set to admin. So this must be some kind of account bases issue. I hope someone can help resolve this issue.

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Asher_E

Participating Frequently

OK, so as NopeNotShelly shared, the Ctrl+Alt+Shift fixed this issue. I had tried this a couple times but didn't realize I needed to hold the keys while the program booted up.

For anyone else with this error

- Double click the After Effects shortcut

- Hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) or until you get a dialog to delete your preferences.

- Click OK and then after effects should load correctly.

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