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Participant
March 3, 2016
Question

after effects cc 2015 won't export to Media encoder

  • March 3, 2016
  • 17 replies
  • 20319 views

I'm exporting the comp to media encoder from After Effects.  Media Encoder launches, but nothing shows up in the render queue.  Has anyone run into this? What am I missing?

Thanks in advance.

Hector

This topic has been closed for replies.

17 replies

craigmeeks
Participant
April 6, 2018

Yes, I also experience this issue.  Will not send project to AME from AE.  It'll open AME, but nothing populates.  If it does, many times it'll just spin trying to connect to the dynamic link server, which it never does.  Constant rebooting and finagling I get my projects done, but this is ridiculous from Adobe.  Everything is fully updated and i'm running a spanking new Surface Book with power base.  (on my machine AE constantly crashes as well)

Participant
August 13, 2017

After “dancing with tambourine” the problem is gone:

  1. 1.        Run AME
  2. 2.       Ctrl I (upload any video file)
  3. 3.       Ctrl A (mark all files in the queue windows)
  4. 4.       Del (delete all uploaded files)

Start export from AE

Participant
June 17, 2017

Welcome to my world, I am also having the issue that After Effects with not send my comp to Media Encoder and I cannot drag my comp into media encoder.  I have just updated to AF 14.2.1.34 and Also updated media encoder to 11.1.2.35.

I decided I should update and look where it got me, to a place where my workflow is slowed :-(

Is there an answer or will this continue to be "NOT ANSWERED" ???

Danielassault
Known Participant
June 18, 2017

I'm not sure, but I think that what causes this problem is the constant updates. I found out that it is best to uninstall everything with the Adobe remove tool and fresh-install all the programs you need. It solves a lot of odd problems, including the one you're having.

Participating Frequently
July 18, 2017

I had Adobe help me uninstall everything, remove old presets, and then reinstall. The problem still exists. They make sure they get off the phone with you while you are reinstalling and say "just call us back if you have any problem!" haha. Obviously it is still a problem after a reinstall. Something else is the cause of this. And I'm beginning to feel that Adobe doesn't know what to do either. They have been avoiding calls and have marked my case "closed" even though I never suggested it was solved.

Inspiring
March 24, 2017

I had the same problem but I managed to figure it out by accident by simply clicking where the render queue is in media encoder and switch between AE and Media encoder and clicking on the comp.

It might be a bug or you need to specify something for the program sometimes. Try to click on random stuff and wait. I hope this helps, it did for me somehow.

Known Participant
March 23, 2017

In my case - it came out that the Queue panel was not open (it showed the Watch Folders panel).

AME does not give any signal that it is receiving an AE comp, so all panels showed empty, but it the background I added several copies of the comp... #ui

youfoundlost
Participating Frequently
March 20, 2017

Well, This happened to me and my fixes were:

1. Open Media Encoder first, then press export.

2. Once Media Encoder is open drag in the file source!

3. You can also go to adobe help: Adobe Support and they can help you!

Your Welcome if this helped!!!

celestinek17665510
Participant
November 27, 2016

I Faced the same problem but what i did is exporting the same heavy file from AE (15.11gbs) and then i Opened and IMPORT the complete file to the Premiere Pro, after that i Export it with H.264.

trust me, the file came out 56.2MBs fro 15.11GBS.

It might be a long process but worth it.

Sighnofourtimes
Participant
October 19, 2016

Just a left-field comment here: myself along with 2 other people I work with have had this same issue, and in 100% of our cases [on Mac] where AME seemed to load but not add the comp from AE, it was the "Queue" window that was not active – in most cases the "Watched Folder" tab was open instead. We all genuinely thought the files weren't being added – we tried everything including expressing ourselves with a number of choice words! Have no idea why the interface did a switcheroo on us all.

Solution? hit Command–1 on Mac, delete any extra versions of the file you may have added to the queue, and set up the file for output as expected. (PS: I had 19 versions of the same file added to the queue – how's THAT for persistence!)

Hope this helps!

Participant
September 28, 2016

I had the exact same issue, tried all the suggestions above and nothing worked.  Then I did this and everything worked again!

I closed out of After Effects and AME.  Then I quit Creative Cloud that was docked in my Status bar.  (I'm on Mac OS 10 Yosemite)  Then I opened Activity Monitor and force quit all applications that were Adobe or Creative Cloud related.  Make sure you get them all.  After that I restarted After Effects, opened my composition and added it to Media Encoder.  AME opened and imported the comp successful.

Hope this helps!

dreferr
Participant
September 21, 2016

This is what worked for me...

I went to Local Disk>Program Files>Adobe>

In this folder, I saw I still had the folder containing the old versions, "Adobe After Effects CC 2015" along with the new version, "Adobe After Effects CC 2015.3".

I went ahead, closed out of AE and AME and deleted the old version folder, then emptied the trash.

Then, I opened AE and with my comp i wanted to export on the timeline, selected Composition> add to AME queue, and it worked!

Danielassault
Known Participant
September 25, 2016

Thanks man, it doesn't work for me.

I'm beginning to think that if you decide not to install Adobe's programs on anything but the default location, these types of problems show up. I'm having nothing but trouble with Adobe 2015.