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pawełf36858027
Participant
December 25, 2016
Question

"After Effects CC 2017 has stopped working".

  • December 25, 2016
  • 2 replies
  • 667 views

Hello,

I have problem with new version of After Effects, its After Effects CC 2017.

When I try to render my project, it shows a message called "After Effects CC 2017 has stopped working".

I tried change rendering options, and I searched solutions in the internet, but I found nothing.

Bye!

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    January 31, 2017

    Hi pawełf,

    Sorry to hear about your troubles. Did you ever solve this issue? Have you tried importing the old project into a new one and exporting from that? Let us know what you tried and if anything worked, or if you still need help.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    P
    pawełf36858027Author
    Participant
    December 25, 2016

    I want to add that happens only in one project, while other renders progressing normally.

    Bye!

    Roei Tzoref
    Roei Tzoref
    Legend
    December 26, 2016

    When I try to render my project, it shows a message called "After Effects CC 2017 has stopped working".

    are you using 14.0.1 ? if not, you should update

    so you say it's only in this project? try to isolate the problem. does it happen at a specific time? with a specific render settings? try removing comps, layers, effects and see when are you able to stop it from crashing. come back to us with more full system information.

    P
    pawełf36858027Author
    Participant
    December 26, 2016

    Ok, I try to update, but now it happens for no reason, not only at the render time.

    I always use the same renders, Quicktime - H.264

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