Skip to main content
SebastianGug
Participating Frequently
May 18, 2017
Question

After Effects CC 2017 instant crash when locking screen/screensaver comes on.

  • May 18, 2017
  • 1 reply
  • 797 views

Title says it all again.

It doesn't matter If I'm rendering, if I have a project open or just blank AE. I get this constantly with no exceptions. Whenever I lock my screen or it automatically locks the screen or the screensaver comes on After Effects crashes instantly. Can't know for sure if it's instant since I literally have the screensaver or lock screen on.

I'm using Windows 10, up to date and no other After Effects versions are installed on my PC which is a fresh install not older than 2 months at the time of writing this message.

This topic has been closed for replies.

1 reply

Szalam
Community Expert
Community Expert
May 18, 2017

What, exact, version number of AE are you using?

SebastianGug
Participating Frequently
May 22, 2017

14.1

Szalam
Community Expert
Community Expert
May 22, 2017

I remember there being a crashing issue with locking being fixed in a recent update. It may have been the 14.2 update...