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Participant
March 18, 2020
Question

After Effects CC 2020 v17.0.2

  • March 18, 2020
  • 2 replies
  • 2558 views

Please help me! I did do many ways but It's not working! Thanks 

Macbook pro 2018 13"

objc[3575]: Class AdobeSimpleURLSession is implemented in both /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Frameworks/pie.framework/Versions/A/pie (0x133280540) and /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Frameworks/cclibmanager.framework/Versions/A/cclibmanager (0x12ff373b8). One of the two will be used. Which one is undefined.

2020-03-18 15:43:15.029 After Effects[3575:174236] AdobeCrashReporterInitialize: executionTime = 0.002846 seconds

<4419118528> <AppVers> <5> App Version = 17.0.2.2x26 release

<4419118528> <AppDirs> <5> App Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents

<4419118528> <AppDirs> <5> Executable Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/MacOS

<4419118528> <AppDirs> <5> Resources Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Resources

<4419118528> <AppDirs> <5> Package Dir = /Applications/Adobe After Effects 2020

<4419118528> <AppDirs> <5> Plugin Dir = /Applications/Adobe After Effects 2020/Plug-Ins

<4419118528> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Required

2020-03-18 15:43:15.044 AdobeCRDaemon[3576:174247] CR dialog Preference for force quit 1

Texture memory: 1536

Vendor string:    Intel Inc.

Renderer string:  Intel(R) Iris(TM) Plus Graphics 655

Version string:   4.1 INTEL-12.10.12

Has NPOT support: TRUE

Max texture size: 16384

Has Framebuffer Object Extension support: TRUE

Has Shading Language support: TRUE

Started compilation of GLSL shaders

Successfully finished compilation of OGL3 shaders

Ignoring SM4.0 check for cards on mac

Return code: 3

Texture memory: 1536

dlopen "/usr/local/cuda/lib/libcuda.dylib" failed!

dlopen "/usr/local/cuda/lib/libcuda.dylib" failed!

<4419118528> <GPUManager> <2> Sniffer Result Code: 7

Texture memory: 1536

<4419118528> <GPUManager> <5> IsCUDADriverOutOfDate: 0, IsCUDAMemoryBelowThreshold: 0

<4419118528> <dvavulcansupport::VulcanInterface> <5> VulcanMessageErrorCode= 6 error type= [vulcan] Message error: AdobeIPCBroker file does not exist

<4419118528> <DynamicLink> <5> Attempting to launch dynamiclinkmanager

<4419118528> <DynamicLink> <5> /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/dynamiclinkmanager.app

<4419118528> <DynamicLink> <5> Increase wait time to 2

<4419118528> <DS> <5> GPUSniffer launching with test mask 254

<4419118528> <DS> <5> GPU Sniffer Output:

GPUSniffer testing 254

Initializing GPU Tech:

Try CUDA: 1

Try OpenCL: 1

Try Metal: 1

Try Vulkan: 1

KernelLoadAction: 0

UseOpenGLContext: 0x0

UseDeviceContext: 0x0

UseD3D11Context: 0x0

No CUDA devices Found

OpenCL system device count: 1

Found OpenCL device Name: Intel(R) Iris(TM) Plus Graphics 655 supportsSSG: 0

    No capability restrictions detected - adding device to list

Metal system device count: 1

Found Metal device index: 0 Name: Intel(R) Iris(TM) Plus Graphics 655

    No capability restrictions detected - adding device to list

Finished gpu initialization in 0 ms

 

--- OpenGL Info ---

Vendor: Intel Inc.

Renderer: Intel(R) Iris(TM) Plus Graphics 655

OpenGL Version: 2.1 INTEL-12.10.12

GLSL Version: 1.20

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1440, 900)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

 

 

--- GPU Computation Info ---

Found 2 devices supporting GPU computation.

OpenCL Device 0 - 

   Name: Intel(R) Iris(TM) Plus Graphics 655

   Vendor: Intel (Apple platform)

   Capability: 1.2

   Driver: 1.2

   Total Video Memory: 1536MB

Metal Device 1 - 

   Name: Intel(R) Iris(TM) Plus Graphics 655

   Vendor: Intel (Apple platform)

   Capability: 10000

   Driver: 0

   Total Video Memory: 1536MB

<4419118528> <DS> <5> GPU Sniffer result: 110

CoreData: annotation:  Failed to load optimized model at path '/Library/Frameworks/FxCore.framework/Versions/A/Resources/FxCorePersistentDocument.momd/FxCorePersistentDocument.omo'

Bus error: 10

This topic has been closed for replies.

2 replies

nishu_kush
Legend
March 18, 2020

Hi there,

 

Welcome to the community. It looks like After Effects is crashing when you try to launch it. Am I correct?

Please try the suggestion mentioned in the following post: https://community.adobe.com/t5/after-effects/ultimo-messaggio-registrato-lt-4561939904-gt-lt-ds-gt-lt-5-gt-gpu-sniffer-result-110-after-effects/m-p/10848682?page=1#M102763

Let us know if it brings any change.

 

Thanks,

Nishu

longcon99Author
Participant
March 18, 2020

Thanks Nishu but it's not work and I still can not launch AE. Please help me, thanks you

nishu_kush
Legend
March 24, 2020

Sorry for the delay in response. Could you share a screenshot of the MediaCore folder? Also, try reinstalling After Effects.

Let us know if it helps.

 

Thanks,

Nishu

Mylenium
Legend
March 18, 2020

Impossible to know. You have not told us anything about your computer and its configuration.

 

Mylenium

longcon99Author
Participant
March 18, 2020

My bad, I just updated, Thanks