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Participant
October 17, 2017
Question

After Effects CC17 crashes

  • October 17, 2017
  • 1 reply
  • 327 views

Hello,

I have the latest version of After Effects (CC 2017, 14.3.0 I guess) running on Mac OS Sierra 10.12.6. I cann´t even open AE, after launching the program, it crashes. Thats all I got:

Since I am just editor and illustrator, I don´t even know what it means

Does anyone know?

Thanks a lot in advance!

Jan

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1 reply

Kevin J. Monahan Jr.
Legend
November 17, 2017

Hi JanD,

Can you please post your crash log that accompanies this dialog box? That way, we can have a better look at the module that is failing.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio