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Participant
September 1, 2023
Question

After Effects change color slowly

  • September 1, 2023
  • 3 replies
  • 438 views
When the user adjusts the timeline, the mouse movement becomes very slow, causing a 0.5 second stop, and when adjusting the color, the software also stops working, taking 1-2 seconds to continue working. How can I solve this problem?or how do I adjust After Effects acceleration?
 
After Effects 2023 (23.6)
Hardware:Win 10 / ram 64 GB / RTX A6000*2
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3 replies

SYZYGIAAuthor
Participant
September 21, 2023

Is there anyone else in this club?
It's been a long time, but I haven't received any answer. This matter has been bothering me for a long time. Can anyone from the official department explain it?

Kartika Rawat
Community Manager
Community Manager
September 21, 2023

Hi there! Sorry about the issue. Would you happen to have any updates available for GPU driver? Does it happen with a specific project? 

Let us know. 

 

Thanks,

^KR

SYZYGIAAuthor
Participant
September 22, 2023

The driver is up to date, but it's still slow to use, and it's not project specific. The same thing happens with in-house designers. It's smooth when using Mac, but becomes very slow when switching to Win.

How to solve this problem?

SYZYGIAAuthor
Participant
September 4, 2023

This is my device specs

ToolfarmJP
Community Expert
Community Expert
September 1, 2023

I doubt After Effects supports the dual graphic cards. You turn off one of these when you launch After Effects.

 

SYZYGIAAuthor
Participant
September 4, 2023

Hi,

Thank you for your reply, how do I turn off the dual graphics card? if I turn it off, do I only use one graphics card for calculations?

ToolfarmJP
Community Expert
Community Expert
September 22, 2023

Yes.