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Diego.666
Diego.666
Participant
September 29, 2021
Question

After effects crash

  • September 29, 2021
  • 1 reply
  • 213 views

I work with the same projects as before. On version 19, everything was relatively good, there were rarely any freezes. After purchasing a license, the same projects began to stop responding very often. Sometimes even for no reason, sometimes after auto-saving, sometimes after some action, but this became more frequent than before. Although slightly updated the PC. Installed ssd m2 for 1 TB. At the moment I have a ryzen 7 3700x, 32 gb ram, ssd m2 samsung 970 evo plus. The PC does not seem to be weak, and the After Effects does not work very well)

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1 reply

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
September 29, 2021

Try out two things - 

 

Change Playback and render settings - 

 

Go to File > Project settings > General > Video Rendering & PlayBack > Change to mercury playback engine Software only.

if above does not help then reset preferences of After Effects  - 

 

  • Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.
  • To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
Diego.666
Diego.666Author
Participant
September 29, 2021

Mercury playback engine Software only costs. And in the settings I did not change anything especially

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