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J
John309756294ekl
Participant
July 9, 2023
Question

After Effects - crash au lancement v 23.5

  • July 9, 2023
  • 1 reply
  • 117 views

Bonjour, 

 

au lancement de After Effects 2023 (23.5)  j'ai un crash:

 

j'ai déjà essayé de desinstaller/reinstaller, j'ai supprimé les fichiers de mon dossier roaming, meme résultat...

quelqu'un a déjà eu cela ?

une idée pour débloquer la situation ?

 

merci par avance pour votre aide.

 

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 10, 2023

Hi John,

 

Sorry for the crash.

Please check out the following article and see if the suggestions help: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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