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berzins
Inspiring
May 3, 2017
Question

After Effects crash on launch

  • May 3, 2017
  • 3 replies
  • 897 views

After Effects isn't working anymore at all. It just crushes.

"After Effects CC 2017.2 (14.2) quit unexpetedly.

Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."

This is the only message i get every time i try to open the programm.

It happened right after Last Update.

MacOs Sierra

MacBook Pro 15inch mid2012

2.6Ghz Intel Core i7

16GB 1600MHz DDR3

NVIDIA GeForce GT 650M 1024 MB

Please, help!

    This topic has been closed for replies.

    3 replies

    Kevin J. Monahan Jr.
    Legend
    June 29, 2017

    Hi Burzins,

    Did you solve this issue yet?

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Legend
    May 31, 2017

    Hi Berzins,

    Did you follow Szalam's advice and uninstall/reinstall? Please let us know what happened?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    eng tiongt45077568
    Participant
    June 7, 2017

    Hi Kevin,

    One of my students is having the same problem, We uninstalled and reinstalled many times but AE just won't launch.

    MacBook Pro (Retina, 13-inch, Mid 2014)

    Processor 2.6 GHz Intel Core i5

    Memory 8 GB 1600MHz DDR3

    Startup Disk Macintosh HD

    Graphics Intel Iris 1536 MD

    Thanks.

    Nexahs1138
    Inspiring
    June 7, 2017

    Have you tried setting it to run as Admin?

    Szalam
    Community Expert
    Community Expert
    May 3, 2017

    Try uninstalling and reinstalling After Effects.