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number9designs
Participant
June 4, 2017
Answered

After effects crash while openieng

  • June 4, 2017
  • 1 reply
  • 523 views

HI, I have downloaded the latest creative cloud and installed after effects. I am using an HP I5-4750@3.2g with 4g ram on win 7 46b home premium and with intel hd graphics. I had the crash reports earlier and therefore folowed advice and installed SP1 and removed after effects, then reinstalled.

Previously i was getting the crash GPU 4**** code 3 and now im getting crash <5400> <GPUManager> <2> sniffer code 3 and it also showed a 7*** code prior, so im getting different GPU codes and its driving me nuts.

Help please

    This topic has been closed for replies.
    Correct answer number9designs

    Yeah starting to think the same, but i resolved the issues by updating the graphics drivers, installing latest service pack and ram updates and the latest GPU management upgrade. all working fine now on the latest versions. thanks for the reply.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 4, 2017

    insomniax32821377  wrote

    I5-4750@3.2g with 4g ram on win 7 46b home premium

    4 GB RAM is not enough to run After Effects.

    N
    number9designsAuthorCorrect answer
    Participant
    June 4, 2017

    Yeah starting to think the same, but i resolved the issues by updating the graphics drivers, installing latest service pack and ram updates and the latest GPU management upgrade. all working fine now on the latest versions. thanks for the reply.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 4, 2017

    Well, if it woks, it works.

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