After Effects crashes on applying Element 3D

Forum|Forum|3 years ago
May 8, 2022
3 replies
322 views

hi, i got element 3d yesterday and its says that, can someone help me and explain everything!

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ShiveringCactus

Community Expert

Have you checked your graphics card against this compatibility list, linked to from Video Copilot's website

https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub

It's linked half-way down this page:

https://www.videocopilot.net/support/category/compatibility/

Mylenium

Legend

It pretty much telly you everything you need to know. Update you graphics driver and configure it suitably. For anything beyond that actual system info or the relevant pieces of the crash log are required, none of which you have provided.

Mylenium

P

PVP_Action

Inspiring

Have you reached out to Video Copilot? I would start there. They may have a solution.

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