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November 8, 2023

Please upgrade or remove your installation of Trend Micro anti-virus/malware. There are versions that are incompatible with the Adobe suite and will cause AE/AME on startup. I can see in your crash files this is the cause of your crash.

nishu_kush
Legend
November 8, 2023

Hi MVD33466726n0p0,

 

Sorry to hear about the crash.

What's the make and model of the GPU that you're using? Make sure to install the latest driver for your GPU. If you're using an Nvidia GPU, install the latest Studio driver. If the driver is already updated, go for its clean install.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu